Frequently Asked Questions
Why you should choose Delcon? That's a good question that we can give you a comprehensive answer to! At Delcon Petfood, we strive to be an icon of true quality within the professional world of premium pet food, both for your dog and cat. Our food is formulated with great care. It is composed only of the most refined ingredients. In this way we obtain the healthiest food you can be proud to give your beloved four-legged friend. We love our four-legged friends very much and only want the best for them. That is why our food is rich in meat, because animal proteins are so important for your pet. The prebiotics in Delcon support a good intestinal flora and therefore an optimal digestion. In addition, Delcon is known to have a very high acceptance with good digestion and limited stools as a result. Natural antioxidants ensure that the quality of the ingredients in Delcon are maintained. Delcon contains only the highest quality ingredients including human grade salmon oil which supports the overall health of your dog and cat.
Where can I find the composition of the food?
You can find the composition of each type of dog or cat food on our website and webshop as well as on the back of your food bag. If you have any additional questions about the composition of the food, please send an email to email@example.com.
What are the delivery times and costs?
When an order is placed, the package goes in the mail the next business day. Delivery costs Orders below € 59,90: shipping costs of € 3,95 Orders above € 59,90: free shipping
Can I return a package?
If you want to return an order, you have 14 days to do so (the 14 days start from the moment of purchase). Once these 14 days have passed we can no longer offer a refund or exchange. If you wish to return your order, please email the support team at firstname.lastname@example.org, stating the order number and reason for return. They will handle this case further. Please allow 14 days for the return to be verified and for any refund to be processed. To return your product, please send it to: Delcon, meersbloem report 26, oudenaarde 9700, Belgium. You are responsible for paying the shipping costs of returning your item. The shipping costs are not refundable. If you receive a refund, the cost of the return shipment will be deducted from your refund.